After Microsoft Inspire, impressive figures on Teams usage were published and shared, especially about the explosion of Teams Phone users. This makes it all the more sad, that basic or helpful functions are still not fully available.
Microsoft Teams (EN)
Contact Center for Microsoft Teams
With the advanced features of their cloud PBX, Microsoft provides a simple automatic call distribution to one or more call groups as well as different call destinations within and outside business hours.
Enable Loop Components (Preview) in your tenant
We’ve already published some articles about Microsoft Loop on this page. Some people asked us: “How can I activate these?”